Sales Administrator

We are recruiting on behalf of our Ludlow based client for a Sales Administrator to join their busy office on a full time, permanent basis. The successful candidate will have strong customer service skills and good computer skills to pick up a new system quickly. The ideal person will come from an administration or customer service/sales administration background.

What you can expect with this role:

• Salary: Competitive and negotiable, depending on experience
• Working hours: Monday to Friday, 8.30am - 5pm with 30minutes for lunch
• One day per week covering 8am – 6pm, with an earlier finish on another day to total 40 hours per week

What you will be doing:

• Work alongside colleagues in the sales team providing quotations and pricing information to customers
• Processing customers’ orders from the company website and transposing into the ERP system
• Assisting customers with website ordering
• Handling incoming calls and webchats for the sales department
• Converting warm sales opportunities to confirmed sales
• Maintain customer databases and update regularly
• Compile sales order pack requests for customers ready to be emailed
• Compile relevant weekly and monthly reports for the sales manager
• Liaising with customers and suppliers

What we are looking for:

• IT literate with experience of databases and MS Office
• Administration experience would be advantageous with working knowledge of reactive sales process e.g. webchats and online enquiries
• Good telephone manner
• Must be courteous and focused on providing a consistently high standard of service
• Must have the ability to multi-task in fast-paced environment
• Able to work to strict deadlines
• Must be standards driven and detail-orientated
• A committed team player

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