‍

Quality Assurance Coordinator

A leading manufacturer, operating from a rural site with state-of-the-art production facility is seeking a proactive and detail-driven Quality Coordinator to support the wider QA team.

This is a key position contributing to a high-performing, sustainability-focused production environment. The successful candidate will play a critical role in maintaining QA systems, supporting audits, managing documentation, and helping ensure compliance with industry and customer standards.

What you can expect:

• Monday to Friday – 40 hours per week
• Competitive salary depending on experience (disclosed upon application)
• Full-time, permanent contract
• Site-based position on the Herefordshire/ Powys border•
• Role offers professional development and progression opportunities

What you will be doing:

• Responding to customer complaints within agreed timeframes
• Maintaining accurate and timely QA documentation and records
• Reviewing product inspection results and updating trackers/systems
• Assisting in the development and maintenance of SOPs relating to food safety and quality
• Supporting compliance across HACCP, GMP, BRCGS, and ISO 14001 standards
• Delivering training to production staff on quality procedures and standards
• Participating in root cause investigations for non-conformities and quality incidents
• Supporting implementation of corrective and preventative actions (CAPAs)
• Contributing to ongoing quality and process improvement initiatives

What we are looking for:

• Minimum 3 years’ experience in a Quality Assurance role within FMCG food/drink sector
• Internal Auditor qualification with practical audit experience
• Level 2 or 3 HACCP certification with hands-on team participation
• Level 3 Food Safety certification
• Strong working knowledge of BRCGS requirements
• Strong IT skills including MS Office and QA systems
• Highly organised, detail-oriented, and analytical
• Excellent verbal and written communication skills
• Ability to build strong cross-functional relationships and influence effectively

Desirable:

• Experience in multi-format production facilities (glass, PET, can, Tetra Pak)
• Exposure to continuous improvement or Lean manufacturing projects

‍

‍