An excellent opportunity to join a leading UK food business as IT Manager, based in Herefordshire. This full-time, permanent position offers the chance to lead and develop the company’s IT infrastructure, production systems, and support services. You will play a pivotal role in ensuring the reliable operation of IT systems while driving improvement projects across a dynamic and growing organisation.

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What you can expect

• Competitive salary and comprehensive benefits package.
• 33 days annual leave (including bank holidays).
• Range of financial, wellbeing, and lifestyle benefits.
• A role combining hands-on technical work with team leadership and strategic IT management.
• The opportunity to shape the ongoing evolution of IT infrastructure within a progressive, fast-growing business.
• A collaborative environment that values innovation, responsibility, and personal growth.

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What you will be doing

• Acting as the public face of IT, providing responsive and effective internal customer support.
• Operating as a hands-on Level 3 IT Engineer alongside the team, resolving complex issues when required.
• Ensuring the confidentiality, integrity, and availability of systems through robust security and maintenance practices, in collaboration with the Cyber Security Engineer.
• Managing IT staff and third-party suppliers to deliver stable, secure, and efficient technology operations.
• Planning and executing change initiatives to improve infrastructure, systems, and processes with minimal business disruption.
• Maintaining accurate IT documentation, change control procedures, and operational reference materials.
• Overseeing the helpdesk function to ensure high levels of service and issue resolution.
  Providing strong leadership, coaching, and development of direct reports.
• Troubleshooting system failures and implementing effective repair strategies to prevent recurrence.
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What you are looking for

• Proven experience in IT management or senior systems engineering within a multi-site or production environment.
• Hands-on technical expertise across infrastructure, networking, and systems administration.
• Strong leadership and people management skills with the ability to inspire and develop high-performing teams.
• Excellent stakeholder management and communication skills at all levels.
• Experience managing third-party IT partners and service contracts.
• Good understanding of cyber security principles and data integrity standards.
• Organised, proactive, and able to manage multiple priorities in a fast-paced environment.
  
  

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